Registration FAQs

How do I log in or register?

On the upper left-hand corner of the page where it says "SIGN IN" followed by the social media icons image. Click to initiate the log-in and/or registration process. From there, you will either select a third-party provider (Google, Yahoo, Facebook, Twitter, MySpace and AOL) or your own email/password to log in. You will also be prompted to sign in when commenting on a story or uploading a photo if you haven’t done so prior.

Why two registration options?

We try to take suggestions from our users on how we can make our sites easier to use and navigate. Many users felt more comfortable using an email that is not from one of the providers we offer. Other consumers may have already had an account with us previously and would prefer to utilize it. We listened to our users and tried to provide a more flexible and inclusive process when registering.

I was previously a registered user using the old registration process. Do I have to register again?

Not at all, if you sign-in with your previously used email/password you will be prompted to verify that all of your information is still current. Once you have confirmed your information the process is complete. If you choose to change your associated email account you will be prompted to verify this new email so we can be sure that you receive any of the newsletters and communications you have signed up for.

I signed in with my provider account information. What is this "Create Your Profile" page?

Some providers do not supply all of the information that our site requires to complete registration (for example, your date of birth). The "Create Your Profile" page allows you to complete the necessary data and agree to our site’s Terms of Service.

Why do you need my age, ZIP Code and date of birth?

Our website and selected advertisers and affiliates may send you limited e-mail announcements on new features, products and services; information is used as described in our Privacy Policy.

My user name is unavailable. What should I do?

If the user name you have used already exists in our system, you will not be able to sign on with it. For your convenience, we will prompt you with available user names.

I've filled out my profile page and clicked submit, and I received a message that I will receive a verification e-mail. Why is this necessary?

In the case of providers, only certain providers will share your e-mail address. If you register with one that doesn’t, we have to verify that the e-mail address you have given is valid. This is to ensure that you receive all information that you might sign up for and is a means of communicating information to you from time to time. Once you have received your verification e-mail, you simply click on the provided link and your registration will be complete. In the case of using Internal Sign-on, we do this to make sure you are who you say you are. This is a precautionary measure to give you the best experience possible.

How do I edit my profile?

Once you are signed in and viewing the website, your user name should be displayed in the upper left-hand corner of the page. Click on your user name to see the "User Profile Page." To make changes to your profile, click on "Edit Profile" on the right-hand side of the screen. On this page you can add more detailed information about yourself, opt out of certain e-mails and sign up for newsletters or breaking news alerts.

How do I link additional accounts?

If you have multiple third-party accounts and want to link them to your single user name, click on "Link additional accounts" from your User Profile Page, which is accessed by clicking on your user name in the upper left-hand corner of the page. From here you can add other third parties to your single user name.

What is single sign-on?

Single sign-on is a system for logging in to multiple websites with a single identity, allowing you to prove you are the same person across multiple sites.

Why do I need to register in order to comment on the site or upload a photo?

Only registered users will be able to comment on items within the site. Only your screen name will appear when you comment.

Can I change my e-mail address?

You can change the e-mail address where you receive your chicagobreakingbusiness.com communications and content if the new address is attached to one of our authentication providers. Just follow these easy steps:

1. Select your user name, which is displayed in the top left of the page.
2. Select "Link Additional Accounts" next to the e-mail address selection and choose the provider that has your new e-mail address. (You might have to verify this e-mail address as described above.)
3. Once the new e-mail address is verified, you will see it available within the preferred e-mail address selection on the profile page.
4. Select your new e-mail and submit your changes. Your new e-mail will take effect for the next scheduled newsletter.

Can I upload an avatar to display with my comments or photos?

As a matter of fact you can. Follow the steps below to add an avatar to your existing profile.

1. Once you have registered and logged into the site select your username from the top toolbar on the left hand side (this will take you to your profile page).
2. Select the "edit profile" button on the right side of the profile panel.
3. Select the "My Avatar" profile option
4. Select the "Choose a new avatar" link
5. You will be prompted with a browse option to locate an image from your computer (the image restrictions are displayed within the upload panel).
6. Select your image and select submit.
7. Select view profile button to close the edit view for your profile.

How do I retrieve my lost password?

You can retrieve your password by clicking Forgot Password on the Login/Register page. Note that you can only retrieve passwords for accounts you've registered that use your email address. If you've logged into this site using an existing account from a third-party provider (i.e., Facebook, Google, Yahoo), then you will need to retrieve your password by contacting this third-party provider.

I have already registered and I want to sign up for newsletters. What do I do?

After logging in, click on "sign in" at the top left of this screen. Once you have signed in, click on your user name at the top left of this screen and then on "My Newsletter Subscriptions".